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Video not showing

Work through these in order.

The video panel shows an error​

The error appears in red under the Open video button. Read it: it often names the problem, such as a file that can't be found.

  • The file moved. If the panel offers "Match video:" with a file that's no longer there, click Another… and pick it where it is now.
  • The file type isn't offered. The open dialog lists .mp4, .mov, .m4v, .mkv, .avi, .mts, .m2ts, .webm and .ts files. Convert other formats to .mp4 first.

Nothing plays at all​

Video playback comes inside Courtside, so there's nothing to install for it. If no video plays, quit Courtside, open it again and try a file you know plays elsewhere. If that one doesn't play either, reinstall Courtside from the installer (see Installing Courtside).

The video disappears​

  • A menu or dialog is open. The video hides under menus and dialogs, such as the code log's right-click menu or the match roster, and comes back when they close.
  • You're on the lineup screen or the main menu. The video comes back, where you left it, when you return to the console.

The keys don't move the video​

The video keys only work with a video open. Check that they haven't been changed in Settings → Keys, and that the cursor isn't in a box where the key types instead (only keys with Alt or Ctrl work on the command line).

Codes don't line up with the video​

Use Sync on the first serve. See Video times and sync.

On Windows or Linux​

Video has been tried most on macOS so far. On Linux with Wayland, Courtside's video needs the X11 back end: start Courtside with GDK_BACKEND=x11 set.

If none of this helps, use Report a problem: say what you see and the video's file type.